Terms of service

TERMS OF SERVICE

Effective Date: [Month Day, Year]

These Terms of Service (“Terms”) govern your access to and use of the website, online application portals, forms, communications, tools, and mortgage brokerage services provided by LoanPark, NMLS ID #1799965 (“Company,” “we,” “us,” or “our”).

By accessing our website, submitting information, requesting services, or otherwise interacting with us, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree, you should not use our website or services.

1. Mortgage Brokerage Services

The Company is a licensed mortgage broker operating in the states identified on our website or licensing disclosures.

Unless we expressly disclose otherwise in writing, we are not the lender, creditor, loan servicer, real estate broker, appraiser, title company, insurance company, attorney, tax adviser, or financial adviser in your transaction.

Our role may include:

Collecting information concerning your mortgage needs;
Helping you evaluate available mortgage programs;
Submitting information or applications to one or more lenders;
Communicating with lenders and third-party service providers; and
Assisting with the mortgage application and closing process.

The lender, not the Company, makes the final decision regarding loan approval, underwriting requirements, interest rates, loan terms, and funding.

2. No Guarantee of Approval or Loan Terms

Submitting information, completing an application, receiving a quotation, or communicating with the Company does not guarantee that:

You will qualify for a mortgage loan;
A lender will approve your application;
A particular interest rate or loan program will be available;
Your interest rate will be locked;
Your loan will close by a particular date; or
Your loan will close at all.

Interest rates, fees, loan programs, underwriting standards, and lender requirements may change without notice. A rate is not locked unless you receive written confirmation of the lock in accordance with the applicable lender’s requirements.

A prequalification or preapproval is not a final loan approval or commitment to lend. Final approval may depend on verification of income, employment, assets, credit, property condition, appraisal, title, insurance, and other underwriting requirements.

3. Information You Provide

You agree to provide information that is complete, current, and accurate. You must promptly notify us if any information changes during the mortgage process.

You authorize us, subject to applicable law and any required disclosures or authorizations, to verify information you provide and to share relevant information with lenders and service providers involved in evaluating or processing your mortgage request.

Providing false, incomplete, misleading, or fraudulent information may result in the termination of services, denial of your application, or other consequences permitted by law.

4. Credit Reports and Verification

When you provide the required authorization, the Company, a lender, or an authorized service provider may obtain your credit report and verify information concerning your identity, employment, income, assets, liabilities, property, insurance, or other matters relevant to your mortgage application.

Any credit authorization will be governed by the separate authorization and disclosures presented to you during the application process.

5. Fees and Compensation

The Company may receive compensation from you, a lender, or another permitted source in connection with your transaction.

Any applicable broker fees, lender fees, third-party charges, credits, or other compensation will be disclosed to you as required by law. Fees and estimated closing costs may change when permitted by applicable law and based on the circumstances of your transaction.

You should carefully review all official disclosures before agreeing to proceed with a mortgage loan.

6. Electronic Communications

By using our website or providing your email address or telephone number, you agree that we may communicate with you electronically regarding your inquiry, application, documents, disclosures, appointments, and transaction.

Electronic communications may include email, telephone calls, secure portal messages, and text messages when you have provided any consent required by law.

You are responsible for maintaining access to your email account, telephone number, and secure portal. You must notify us promptly if your contact information changes or if you believe an unauthorized person has accessed your communications.

Consent to receive marketing communications is not required as a condition of applying for or obtaining a mortgage loan. You may withdraw consent to receive marketing communications through the method described in the applicable message.

7. Electronic Records and Signatures

When presented with an electronic consent disclosure, you may agree to receive records and sign documents electronically.

Your consent to electronic records and signatures will be governed by the separate electronic consent disclosure provided to you. You may have the right to withdraw that consent or request paper copies as described in that disclosure.

8. Privacy and Information Security

Our collection, use, disclosure, retention, and protection of personal information are described in our Privacy Policy and any financial privacy notices provided to you.

Our Privacy Policy is incorporated into these Terms by reference but does not replace any separate privacy notice or disclosure required by federal or state law.

You should not send sensitive personal information through unsecured email, ordinary text messages, social media, or other unsecured communication methods. Use the secure document portal or another approved method whenever available.

9. Third-Party Services

Our website or services may contain links to or integrate with third-party websites, lenders, credit reporting agencies, appraisal companies, title companies, insurance providers, payment providers, document platforms, or other service providers.

We do not control third-party services and are not responsible for their availability, security, content, policies, products, acts, or omissions. Your use of a third-party service may be governed by separate terms and privacy policies.

The inclusion of a link or service provider does not necessarily constitute an endorsement or guarantee.

10. No Legal, Tax, Real Estate, or Financial Advice

Information provided on our website or by our personnel is for general mortgage-related informational purposes.

Unless separately licensed and expressly engaged to provide such services, the Company does not provide legal, tax, accounting, investment, real estate, or financial-planning advice.

You should consult appropriately qualified professionals concerning the legal, tax, financial, insurance, and real estate consequences of a transaction.

11. Website Information

We attempt to keep the information on our website accurate and current. However, mortgage programs, rates, guidelines, fees, qualification standards, and legal requirements may change.

Website content is provided for general informational purposes and should not be interpreted as a commitment to lend, loan approval, rate lock, personalized financial recommendation, or complete description of every loan program.

Illustrations, calculators, payment examples, and estimated savings are estimates only. Actual results may differ based on your financial circumstances, property, lender requirements, taxes, insurance, fees, and other factors.

12. Acceptable Use

You may not use our website or services to:

Violate any law or regulation;
Submit false, misleading, fraudulent, or unauthorized information;
Impersonate another person;
Attempt to obtain unauthorized access to systems, accounts, or information;
Introduce viruses, malicious code, or harmful technology;
Interfere with the operation or security of our website; or
Copy, scrape, reproduce, or commercially exploit website content without permission.

We may restrict or terminate access when we reasonably believe these Terms have been violated or when necessary to protect consumers, the Company, service providers, or the security of our systems.

13. Intellectual Property

The website and its content, including text, graphics, logos, designs, software, and other materials, are owned by or licensed to the Company and are protected by applicable intellectual-property laws.

You may use the website only for your personal, noncommercial mortgage-related purposes. No ownership rights are transferred to you.

14. Disclaimer of Warranties

To the fullest extent permitted by law, the website and its general informational content are provided on an “as is” and “as available” basis.

We do not warrant that the website will always be available, uninterrupted, secure, accurate, complete, or free from errors or harmful components.

Nothing in this section limits any warranty, duty, disclosure obligation, or consumer right that cannot lawfully be waived.

15. Limitation of Liability

To the fullest extent permitted by applicable law, the Company will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of the website or reliance on general website information.

The Company is not responsible for delays, denials, changes in loan terms, rate changes, appraisal results, title issues, property conditions, third-party actions, or lender decisions outside the Company’s reasonable control.

Nothing in these Terms excludes or limits liability when such exclusion or limitation is prohibited by law, including liability arising from fraud, willful misconduct, or violation of non-waivable consumer protections.

16. Equal Housing and Fair Lending

The Company conducts its business in accordance with applicable federal and state fair-lending and equal-housing laws.

We do not discriminate against an applicant on any basis prohibited by applicable law.

[Insert Equal Housing Opportunity logo or statement where required.]

17. State Licensing and Availability

The Company offers mortgage brokerage services only in jurisdictions where it is properly licensed, registered, exempt, or otherwise authorized to conduct business.

The availability of a loan product or service may vary by state. Nothing on our website constitutes an offer to provide services in a jurisdiction where the Company is not authorized to do so.

Licensing information may be verified through NMLS Consumer Access or the applicable state regulatory agency.

Company NMLS ID: #1799965

Licensed States: California, Utah

State-Specific Disclosures: Approved States - Nationwide Loans Inc

18. Complaints and Questions

Questions or complaints regarding our services may be submitted using the following contact information:

Loan Park LLC
701 Palomar Airport Rd #300,
Carlsbad, CA 92011
435-515-001
Info@LoanPark.com
NMLS ID: #1799965

Consumers may also contact the appropriate state mortgage regulator or other governmental agency identified in the Company’s state-specific licensing disclosures.

19. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

However, this provision does not limit any mandatory rights or protections available to you under the laws of the state in which you reside or the state in which the mortgaged property is located.

20. Changes to These Terms

We may revise these Terms from time to time. Updated Terms will be posted on our website with a revised effective date.

Changes will apply prospectively unless otherwise permitted or required by law. Your continued use of the website after revised Terms become effective constitutes acceptance of the revised Terms.

Material changes affecting an active mortgage transaction will be communicated or disclosed when required by law.

21. Severability and No Waiver

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

Our failure to enforce a provision of these Terms does not waive our right to enforce that provision in the future.

22. Entire Agreement

These Terms, together with our Privacy Policy and any separate applications, agreements, authorizations, disclosures, or consents provided during the mortgage process, constitute the applicable agreement concerning your use of our website and general services.

If these Terms conflict with a transaction-specific loan disclosure, authorization, or signed agreement, the transaction-specific document will control with respect to that subject.

23. Contact Us

For questions about these Terms, contact: